FAQ

  • Q

    [ Cancellation/Return ]

    I would like to get a refund for the payment amount of the textbook.

  • Q

    [ Cancellation/Return ]

    I would like to return the textbook I purchased.

  • Q

    [ Cancellation/Return ]

    Textbook is damaged.

  • Q

    [ Cancellation/Return ]

    The textbook I ordered and the textbook delivered are different.

  • Q

    [ Cancellation/Return ]

    The textbook that I have ordered are out of stock.

  • Q

    [ Cancellation/Return ]

    I ordered and paid for several textbooks, but I want to cancel some of them. What would be the procedure for credit card payments?

  • Q

    [ Cancellation/Return ]

    I want to cancel my order, but there is no Change/Cancel button.

  • Q

    [ Etc. ]

    How do I place a group order?

  • Q

    [ Inquiries about delivery ]

    Can I receive textbooks even on holidays?

  • Q

    [ Inquiries about delivery ]

    I made several orders, can I receive all of the orders at once?

  • Q

    [ Inquiries about delivery ]

    The textbook has not arrived after a few days of ordering.

  • Q

    [ Inquiries about delivery ]

    How much is the delivery fee?

  • Q

    [ Inquiries about delivery ]

    How long does it take for delivery?

  • Q

    [ Online order ]

    How do I place an order?

  • Q

    [ Online order ]

    Where can I check the order details?

  • Q

    [ Online order ]

    I cannot check my Order status/Delivery tracking.

  • Q

    [ Online order ]

    Can I order multiple copies at once?

  • Q

    [ Online order ]

    Can I purchase the products stored in Book cart at any time?

  • Q

    [ Online order ]

    When can I buy books that are out of stock?

  • Q

    [ Inquiries about delivery ]

    I would like to track my delivery status.

  • Q

    [ Inquiries about delivery ]

    I would like to change my shipping address.